Mobile Equipment Cancellations and Late Fees
Cancellations must be done in person, by email (firstname.lastname@example.org) or by phone 24 hours before pickup time. As CFAT is closed Saturdays, Sundays and Mondays, staff will receive messages concerning Tuesday bookings on Tuesday morning. If equipment is not picked up and a cancellation notice has not been given 24 hours in advance, CFAT will charge the member a fee equal to half of one day’s rate for the equipment booked.
If mobile equipment is returned late and no prior arrangements have been made with CFAT staff, CFAT will charge one half the daily rate* for returns made on the day the equipment was due. After that, CFAT will charge twice the daily rate on each successive day until the equipment is returned, regardless of whether the equipment is used or not on those days. Excessive or frequent late returns of equipment will result in the review of access status by the Equipment and Access Committee.
*Production Members will be charged according to the Member Rate.